Returns and Exchanges:
If for any reason you need to return or exchange an item, call 1-417-439-7900 or email customerservice@zelowater.com . RETURNED MERCHANDISE MUST BE IN SALEABLE CONDITION WITH MANUFACTURERS ORIGINAL PACKAGING.
Please send your package to us via insured and prepaid UPS or US Mail. Sorry, shipping fees are not refundable.
Send returns to:
Vital Surge, LLC
Returns Dept
702 W 42nd
Joplin, MO 64804
Shipping Damage: If a package arrives and is damaged, please e-mail us at customerservice@zelowater.com or call our customer service department. Claims against a common carrier must be made by us. Please save all packaging for any claims.